List of all Totto Outlet stores locations in the US, Canada and Mexico. Select state and get information about Totto brand location, opening hours, Outlet Mall contact information.
3.2/5 (64 %), 1 vote
(3/5) Excellent Customer Service
By Dorys on Mar 11, 2019
I had to say my experience with Totto stores regarding customer service has been a satisfying one. I was shopping at the store at San Patricio Puerto Rico on Feb 25, 2019. I was looking for a present for a relative of mine living on the island & I was only visiting for a few days. After I purchased a handbag, I realized I bought the wrong item. I took it back one hour later. The clerk was Sara Collazo and even though the rules stated no refunds, she was able to communicate with her manager and I received the refund at the end. I want to recommend the store and especially Sara, who will go the extra mile for you as a customer – she will take care of you and help you with any problem you may have. Thanks Sara! I really appreciate you and Totto brand.
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