List of all Urban Couture Outlet stores locations in the US, Canada and Mexico. Select state and get information about Urban Couture brand location, opening hours, Outlet Mall contact information.
3.9/5 (77 %), 1 vote
(1/5) Never shop here
By Joanne Thoompson on Feb 24, 2015
I just tried to exchange a t-shirt here - receipt in hand, within the 15 day limit for returns, never worn or washed, tags still attached, more than happy to take store credit and they wouldn't give me a credit to use toward another purchase. I was supposed to pick something out right then and there! I would even have exchanged the t-shirt for a different size but they didn't have one in stock. What sense does this make? Why would they care if I used the credit today or any other day? They have just lost me - and all the people I discussed this with today - as a customer. Very customer unfriendly and very unreasonable return policy.
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